[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=”on” column_padding_mobile=”on” disabled_on=”on|on|” admin_label=”S\u00e9parateur ligne” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”0px||0px|” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” custom_css_main_element=”background-image:url(‘\/wp-content\/uploads\/2016\/07\/bg_line_gray.gif’);||background-repeat:repeat-x;||background-size:auto;||background-position:center;” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.assistel.com\/wp-content\/uploads\/2016\/07\/separtion-arrow.png” show_bottom_space=”off” align=”center” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” admin_label=”S\u00e9parateur fl\u00e8che” _builder_version=”4.16″ custom_css_main_element=”max-width:33px;||max-height:33px;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” animation=”off” sticky=”on” always_center_on_mobile=”on” global_colors_info=”{}”]<\/p>\n
[\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=”off” column_padding_mobile=”on” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”760px” make_fullwidth=”off” use_custom_width=”on” width_unit=”on” custom_width_px=”760px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” custom_css_main_element=”background-image:url(‘\/wp-content\/uploads\/2016\/07\/bg_line_gray.gif’);||background-repeat:repeat-x;||background-size:auto;||background-position:center;” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Une performance financi\u00e8re optimale” _builder_version=”4.27.4″ text_font_size=”37″ text_line_height=”1em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” max_width=”760px” module_alignment=”center” custom_margin_tablet=”||15px|” custom_margin_phone=”” custom_margin_last_edited=”on|phone” text_font_size_tablet=”” text_font_size_phone=”26″ text_font_size_last_edited=”on|phone” custom_css_main_element=”font-weight:100;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
Optimal financial performance<\/strong><\/span>
![\"dots\"](\"https:\/\/www.assistel.com\/wp-content\/uploads\/2016\/08\/dots.png\")
<\/h2>\n[\/et_pb_text][et_pb_text admin_label=”Un contr\u00f4le judicieux des co\u00fbts” _builder_version=”4.27.4″ text_font_size=”28″ text_line_height=”1.1em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” text_font_size_tablet=”” text_font_size_phone=”22″ text_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
Effective\u00a0cost<\/strong><\/span> containment<\/h3>\n[\/et_pb_text][et_pb_text admin_label=”Texte” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||30px|” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
\nActive management of our proven network results in efficient control of hospitalization and medical care costs. Our internal teams, constantly on the lookout for the best agreements to optimize your costs, apply a three-pronged strategy:<\/p>\n
[\/et_pb_text][et_pb_toggle title=”Strategic partner network” closed_toggle_background_color=”#ffffff” icon_color=”#645fa9″ open_icon_color=”#645fa9″ admin_label=”Bascule R\u00e9seau strat\u00e9gique de partenaires” module_class=”open-toggle-link custom-toggle” _builder_version=”4.27.4″ title_text_color=”#113852″ title_level=”h4″ title_font=”|on|||” title_font_size=”20″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”20px|30px|20px|30px” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”18″ title_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
\n- Preferred suppliers, especially in the United States (PPO), and elsewhere in the world<\/li>\n
- Reliable healthcare institutions and specialized clinics<\/li>\n
- Major international partners<\/li>\n<\/ul>\n
[\/et_pb_toggle][et_pb_toggle title=”Negotiation of multiple agreements” closed_toggle_background_color=”#ffffff” icon_color=”#645fa9″ open_icon_color=”#645fa9″ admin_label=”Bascule N\u00e9gociation d\u2019ententes multiples” module_class=”open-toggle-link custom-toggle” _builder_version=”4.27.4″ title_text_color=”#113852″ title_level=”h4″ title_font=”|on|||” title_font_size=”20″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”20px|30px|20px|30px” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”18″ title_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
Obtaining an optimal combination of rebates and discounts is key. That\u2019s why we negotiate agreements at many levels and with different stakeholders in our network.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Continuous performance analysis” closed_toggle_background_color=”#ffffff” icon_color=”#645fa9″ open_icon_color=”#645fa9″ admin_label=”Bascule Analyse continue de la performance” module_class=”open-toggle-link custom-toggle” _builder_version=”4.27.4″ title_text_color=”#113852″ title_level=”h4″ title_font=”|on|||” title_font_size=”20″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”20px|30px|20px|30px” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”18″ title_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
Minimizing costs in real time is also a priority and to succeed, we continually analyze the performance of each of our network partners.<\/p>\n
[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=”on” column_padding_mobile=”on” custom_padding_last_edited=”on|desktop” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”760px” custom_margin_tablet=”30px !important|||” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” custom_padding=”35px !important|||” custom_padding_tablet=”” custom_padding_phone=”” make_fullwidth=”off” use_custom_width=”on” width_unit=”on” custom_width_px=”760px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” custom_css_main_element=”background-image:url(‘\/wp-content\/uploads\/2016\/07\/bg_line_gray.gif’);||background-repeat:repeat-x;||background-size:auto;||background-position:center;” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Une gestion responsable de cas m\u00e9dicaux ” _builder_version=”4.27.4″ text_font_size=”28″ text_line_height=”1.1em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
Responsible\u00a0case management<\/strong><\/span><\/h3>\n[\/et_pb_text][et_pb_text admin_label=”Texte” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||30px|” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
\nOur experienced intervention team works synergistically and proactively with all the other stakeholders of each case so as to ensure the well-being of your customers and the responsible management of your costs. Here are some of the principles that guide our decisions:<\/p>\n
[\/et_pb_text][et_pb_toggle title=”A well thought-out intervention plan for each hospitalization” closed_toggle_background_color=”#ffffff” icon_color=”#645fa9″ open_icon_color=”#645fa9″ admin_label=”Bascule Plan d\u2019intervention judicieux pour chaque hospitalisation ” _builder_version=”4.27.4″ title_text_color=”#113852″ title_level=”h4″ title_font=”|on|||” title_font_size=”20″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”20px|30px|20px|30px” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”18″ title_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” module_class=”custom-toggle” sticky_enabled=”0″]<\/p>\n
When a medical emergency occurs, we quickly establish a strategy with multiple scenarios so as to make the best decisions based on your insureds\u2019 evolving condition.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Ingenious repatriations” closed_toggle_background_color=”#ffffff” icon_color=”#645fa9″ open_icon_color=”#645fa9″ admin_label=”Bascule Rapatriements ing\u00e9nieux” _builder_version=”4.27.4″ title_text_color=”#113852″ title_level=”h4″ title_font=”|on|||” title_font_size=”20″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”20px|30px|20px|30px” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”18″ title_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” module_class=”custom-toggle” sticky_enabled=”0″]<\/p>\n
Our specialized intervention team orchestrates repatriations efficiently and creatively so as to reduce your costs while providing optimal safety for your customers.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Close relationship with attending doctors” closed_toggle_background_color=”#ffffff” icon_color=”#645fa9″ open_icon_color=”#645fa9″ admin_label=”Bascule Relation \u00e9troite avec les m\u00e9decins traitants” _builder_version=”4.27.4″ title_text_color=”#113852″ title_level=”h4″ title_font=”|on|||” title_font_size=”20″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”20px|30px|20px|30px” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”18″ title_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” module_class=”custom-toggle” sticky_enabled=”0″]<\/p>\n
Our doctors are central to our intervention team. In addition to working closely with attending doctors, they exercise a key influential role in medical and financial decision-making.<\/p>\n
[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=”on” column_padding_mobile=”on” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”760px” custom_margin_tablet=”30px !important|||” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” custom_padding=”35px !important|||” make_fullwidth=”off” use_custom_width=”on” width_unit=”on” custom_width_px=”760px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” custom_css_main_element=”background-image:url(‘\/wp-content\/uploads\/2016\/07\/bg_line_gray.gif’);||background-repeat:repeat-x;||background-size:auto;||background-position:center;” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Une gestion rigoureuse des r\u00e9clamations” _builder_version=”4.27.4″ text_font_size=”28″ text_line_height=”1.1em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
Rigorous\u00a0claims<\/strong><\/span> management<\/h3>\n[\/et_pb_text][et_pb_text admin_label=”Texte” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||30px|” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
\nOur claims management team works closely with you and undertakes to examine each claim with the same attention thanks to a highly rigorous process:<\/p>\n
[\/et_pb_text][et_pb_toggle title=”Careful validation” closed_toggle_background_color=”#ffffff” icon_color=”#645fa9″ open_icon_color=”#645fa9″ admin_label=”Bascule Validation minutieuse” _builder_version=”4.27.4″ title_text_color=”#113852″ title_level=”h4″ title_font=”|on|||” title_font_size=”20″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”20px|30px|20px|30px” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”18″ title_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” module_class=”custom-toggle” sticky_enabled=”0″]<\/p>\n
Our examiners diligently check all the items in claim files.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Meticulous analysis” closed_toggle_background_color=”#ffffff” icon_color=”#645fa9″ open_icon_color=”#645fa9″ admin_label=”Bascule Analyse m\u00e9ticuleuse” _builder_version=”4.27.4″ title_text_color=”#113852″ title_level=”h4″ title_font=”|on|||” title_font_size=”20″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”20px|30px|20px|30px” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”18″ title_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” module_class=”custom-toggle” sticky_enabled=”0″]<\/p>\n
Our examiners carefully analyze questionnaires and medical reports in order to detect any non-compliance.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Efficient processing” closed_toggle_background_color=”#ffffff” icon_color=”#645fa9″ open_icon_color=”#645fa9″ admin_label=”Bascule Traitement efficace” _builder_version=”4.27.4″ title_text_color=”#113852″ title_level=”h4″ title_font=”|on|||” title_font_size=”20″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”20px|30px|20px|30px” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”18″ title_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” module_class=”custom-toggle” sticky_enabled=”0″]<\/p>\n
Sound case management optimizes the processing of payments for medical fees and eligible reimbursements.<\/p>\n
[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=”off” column_padding_mobile=”on” _builder_version=”4.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″ width_phone=”50px” max_width=”760px” max_width_phone=”1280px” z_index_tablet=”0″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ background_pattern_horizontal_offset=”0px” background_pattern_vertical_offset=”0px” vertical_offset_tablet=”0″ vertical_offset_phone=”0″ horizontal_offset_tablet=”0″ horizontal_offset_phone=”0″ custom_padding=”|||” custom_padding_tablet=”|||” custom_padding_phone=”|||” custom_padding_last_edited=”on|tablet” background_color_gradient_direction_tablet=”180deg” background_color_gradient_direction_phone=”180deg” background_color_gradient_stops_tablet=”#2b87da 0%|#29c4a9 100%” background_color_gradient_stops_phone=”#2b87da 0%|#29c4a9 100%” background_image_width_tablet=”auto” background_image_width_phone=”auto” background_image_height_tablet=”auto” background_image_height_phone=”auto” background_horizontal_offset_tablet=”0px” background_horizontal_offset_phone=”0px” background_vertical_offset_tablet=”0px” background_vertical_offset_phone=”0px” background_pattern_style_tablet=”polka-dots” background_pattern_style_phone=”polka-dots” background_pattern_width_tablet=”auto” background_pattern_width_phone=”auto” background_pattern_height_tablet=”auto” background_pattern_height_phone=”auto” background_pattern_horizontal_offset_tablet=”0px” background_pattern_horizontal_offset_phone=”0px” background_pattern_vertical_offset_tablet=”0px” background_pattern_vertical_offset_phone=”0px” background_mask_style_tablet=”layer-blob” background_mask_style_phone=”layer-blob” background_mask_width_tablet=”auto” background_mask_width_phone=”auto” background_mask_height_tablet=”auto” background_mask_height_phone=”auto” background_mask_horizontal_offset_tablet=”0px” background_mask_horizontal_offset_phone=”0px” background_mask_vertical_offset_tablet=”0px” background_mask_vertical_offset_phone=”0px” z_index_tablet=”2″ z_index_phone=”2″ filter_hue_rotate_tablet=”0deg” filter_hue_rotate_phone=”0deg” filter_saturate_tablet=”100%” filter_saturate_phone=”100%” filter_brightness_tablet=”100%” filter_brightness_phone=”100%” filter_contrast_tablet=”100%” filter_contrast_phone=”100%” filter_invert_tablet=”0%” filter_invert_phone=”0%” filter_sepia_tablet=”0%” filter_sepia_phone=”0%” filter_opacity_tablet=”100%” filter_opacity_phone=”100%” filter_blur_tablet=”0px” filter_blur_phone=”0px” animation_duration_tablet=”1000ms” animation_duration_phone=”1000ms” animation_delay_tablet=”0ms” animation_delay_phone=”0ms” animation_intensity_slide_tablet=”50%” animation_intensity_slide_phone=”50%” animation_intensity_zoom_tablet=”50%” animation_intensity_zoom_phone=”50%” animation_intensity_flip_tablet=”50%” animation_intensity_flip_phone=”50%” animation_intensity_fold_tablet=”50%” animation_intensity_fold_phone=”50%” animation_intensity_roll_tablet=”50%” animation_intensity_roll_phone=”50%” animation_starting_opacity_tablet=”0%” animation_starting_opacity_phone=”0%” hover_transition_duration_tablet=”300ms” hover_transition_duration_phone=”300ms” hover_transition_delay_tablet=”0ms” hover_transition_delay_phone=”0ms” custom_css_main_element=”\/*background-image:url(‘\/wp-content\/uploads\/2016\/07\/bg_line_gray.gif’);||background-repeat:repeat-x;||background-size:auto;||background-position:center;*\/” box_shadow_horizontal_tablet=”0px” box_shadow_horizontal_phone=”0px” box_shadow_vertical_tablet=”0px” box_shadow_vertical_phone=”0px” box_shadow_blur_tablet=”40px” box_shadow_blur_phone=”40px” box_shadow_spread_tablet=”0px” box_shadow_spread_phone=”0px” disabled=”%91object HTMLInputElement%93″ global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Texte” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
\nThe ongoing improvement of your performance<\/strong> is one of our objectives. Our travel and medical assistance teams, including our doctors, may perform case reviews and recommand mesures to make managing your contract easier, limit your risks and control your costs.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=”off” column_padding_mobile=”on” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” custom_css_main_element=”background-image:url(‘\/wp-content\/uploads\/2016\/07\/bg_line_turquoise.gif’);||background-repeat:repeat-x;||background-size:auto;||background-position:center;” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.assistel.com\/wp-content\/uploads\/2016\/07\/assistance_voyage.png” align=”center” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” admin_label=”S\u00e9parateur avion” _builder_version=”4.16″ max_width=”135px” custom_css_main_element=”background-color:#fff;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” animation=”off” sticky=”off” always_center_on_mobile=”on” global_colors_info=”{}”]<\/p>\n
[\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=”off” column_padding_mobile=”on” _builder_version=”4.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″ width_phone=”50px” max_width=”875px” max_width_phone=”1280px” z_index_tablet=”0″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ background_pattern_horizontal_offset=”0px” background_pattern_vertical_offset=”0px” vertical_offset_tablet=”0″ vertical_offset_phone=”0″ horizontal_offset_tablet=”0″ horizontal_offset_phone=”0″ custom_padding=”|||” custom_padding_tablet=”|||” custom_padding_phone=”|||” background_color_gradient_direction_tablet=”180deg” background_color_gradient_direction_phone=”180deg” background_color_gradient_stops_tablet=”#2b87da 0%|#29c4a9 100%” background_color_gradient_stops_phone=”#2b87da 0%|#29c4a9 100%” background_image_width_tablet=”auto” background_image_width_phone=”auto” background_image_height_tablet=”auto” background_image_height_phone=”auto” background_horizontal_offset_tablet=”0px” background_horizontal_offset_phone=”0px” background_vertical_offset_tablet=”0px” background_vertical_offset_phone=”0px” background_pattern_style_tablet=”polka-dots” background_pattern_style_phone=”polka-dots” background_pattern_width_tablet=”auto” background_pattern_width_phone=”auto” background_pattern_height_tablet=”auto” background_pattern_height_phone=”auto” background_pattern_horizontal_offset_tablet=”0px” background_pattern_horizontal_offset_phone=”0px” background_pattern_vertical_offset_tablet=”0px” background_pattern_vertical_offset_phone=”0px” background_mask_style_tablet=”layer-blob” background_mask_style_phone=”layer-blob” background_mask_width_tablet=”auto” background_mask_width_phone=”auto” background_mask_height_tablet=”auto” background_mask_height_phone=”auto” background_mask_horizontal_offset_tablet=”0px” background_mask_horizontal_offset_phone=”0px” background_mask_vertical_offset_tablet=”0px” background_mask_vertical_offset_phone=”0px” z_index_tablet=”2″ z_index_phone=”2″ filter_hue_rotate_tablet=”0deg” filter_hue_rotate_phone=”0deg” filter_saturate_tablet=”100%” filter_saturate_phone=”100%” filter_brightness_tablet=”100%” filter_brightness_phone=”100%” filter_contrast_tablet=”100%” filter_contrast_phone=”100%” filter_invert_tablet=”0%” filter_invert_phone=”0%” filter_sepia_tablet=”0%” filter_sepia_phone=”0%” filter_opacity_tablet=”100%” filter_opacity_phone=”100%” filter_blur_tablet=”0px” filter_blur_phone=”0px” animation_duration_tablet=”1000ms” animation_duration_phone=”1000ms” animation_delay_tablet=”0ms” animation_delay_phone=”0ms” animation_intensity_slide_tablet=”50%” animation_intensity_slide_phone=”50%” animation_intensity_zoom_tablet=”50%” animation_intensity_zoom_phone=”50%” animation_intensity_flip_tablet=”50%” animation_intensity_flip_phone=”50%” animation_intensity_fold_tablet=”50%” animation_intensity_fold_phone=”50%” animation_intensity_roll_tablet=”50%” animation_intensity_roll_phone=”50%” animation_starting_opacity_tablet=”0%” animation_starting_opacity_phone=”0%” hover_transition_duration_tablet=”300ms” hover_transition_duration_phone=”300ms” hover_transition_delay_tablet=”0ms” hover_transition_delay_phone=”0ms” box_shadow_horizontal_tablet=”0px” box_shadow_horizontal_phone=”0px” box_shadow_vertical_tablet=”0px” box_shadow_vertical_phone=”0px” box_shadow_blur_tablet=”40px” box_shadow_blur_phone=”40px” box_shadow_spread_tablet=”0px” box_shadow_spread_phone=”0px” disabled=”%91object HTMLInputElement%93″ global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Une exp\u00e9rience que vos assur\u00e9s recommanderont!” _builder_version=”4.27.4″ text_font_size=”37″ text_line_height=”1em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” custom_margin_tablet=”||15px|” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” text_font_size_tablet=”” text_font_size_phone=”26″ text_font_size_last_edited=”on|phone” custom_css_main_element=”font-weight:100;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
An\u00a0experience<\/strong><\/span>\u00a0that your insureds will recommend
<\/h2>\n[\/et_pb_text][et_pb_text admin_label=”Texte” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
\n- Each moment of truth is an opportunity.<\/strong> We undertake to seize all opportunities during our travel insurance-related interventions to tangibly enhance the value for your insureds\u00a0\u2013\u00a0before departure, during the trip or when making a claim.<\/li>\n
- Each opportunity<\/strong> has the potential to generate a positive experience.<\/strong> Our teams of professionals assist your insureds and make every effort to generate a positive response during an unpleasant or emergency situation and provide a distinctive customer experience.<\/li>\n
- Each positive customer experience increases potential recommendations.\u00a0<\/strong>We know that listening to the voice of the customers is important. That is why we measure your insurance\u2019s net promoter score (NPS) by polling the insureds who used our travel assistance. This feedback is an important tool that helps improve your insureds\u2019 experience.<\/li>\n<\/ol>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ use_custom_gutter=”on” gutter_width=”1″ padding_mobile=”on” column_padding_mobile=”on” disabled_on=”on|on|on” admin_label=”Ancien 4 col” module_class=” et_pb_row_fullwidth et_pb_row_fullwidth et_pb_row_fullwidth” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_margin=”|0px||0px” custom_padding=”|0px !important|0px !important|0px !important” custom_css_main_element=”padding-left:0 !important;||padding-right:0 !important;” make_fullwidth=”on” use_custom_width=”off” width_unit=”on” disabled=”on” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Lien \u00c9quipe Assistance voyage” _builder_version=”4.16″ background_image=”https:\/\/www.assistel.com\/wp-content\/uploads\/2016\/09\/DSC_1460.jpg” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_css_main_element=”background-position: center;||background-size: cover;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
\n\t<\/a>\t\n\t\tAssistance voyage<\/span>\n\t<\/div>\n<\/div>\n\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Lien \u00e9quipe Assistance m\u00e9dicale” _builder_version=”4.16″ background_image=”https:\/\/www.assistel.com\/wp-content\/uploads\/2016\/09\/DSC_1216.jpg” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_css_main_element=”background-position: center;||background-size: cover;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
\n\t<\/a>\t\n\t\tAssistance m\u00e9dicale<\/span>\n\t<\/div>\n<\/div>\n\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Bloc \u00e9quipe R\u00e9clamations voyage” _builder_version=”4.16″ background_image=”https:\/\/www.assistel.com\/wp-content\/uploads\/2016\/09\/DSC_1964.jpg” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_css_main_element=”background-position: center;||background-size: cover;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
\n\t<\/a>\t\n\t\tR\u00e9clamations voyage<\/span>\n\t<\/div>\n<\/div>\n\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Bloc \u00e9quipe Services d\u2019assistance l\u00e9gale” _builder_version=”4.16″ background_image=”https:\/\/www.assistel.com\/wp-content\/uploads\/2016\/09\/DSC_1098.jpg” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_css_main_element=”background-position: center;||background-size: cover;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
\n\t<\/a>\t\n\t\tServices d'assistance juridique<\/span>\n\t<\/div>\n<\/div>\n\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”1″ padding_mobile=”on” column_padding_mobile=”on” disabled_on=”on|on|on” module_class=” et_pb_row_fullwidth” _builder_version=”4.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″ width=”100%” width_tablet=”” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|desktop” custom_margin=”|0px||0px” custom_padding=”|0px !important|0px !important|0px !important” z_index_tablet=”0″ custom_css_main_element=”padding-left:0 !important;||padding-right:0 !important;” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” disabled=”on” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Lien \u00c9quipe Assistance voyage” _builder_version=”4.16″ background_image=”https:\/\/www.assistel.com\/wp-content\/uploads\/2016\/09\/DSC_1460.jpg” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_css_main_element=”background-position: center;||background-size: cover;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
\n\t<\/a>\t\n\t\tTravel assistance<\/span>\n\t<\/div>\n<\/div>\n\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Lien \u00e9quipe Assistance m\u00e9dicale” _builder_version=”4.16″ background_image=”https:\/\/www.assistel.com\/wp-content\/uploads\/2016\/09\/DSC_1216.jpg” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_css_main_element=”background-position: center;||background-size: cover;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
\n\t<\/a>\t
[\/et_pb_text][et_pb_text admin_label=”Texte” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||30px|” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
\nActive management of our proven network results in efficient control of hospitalization and medical care costs. Our internal teams, constantly on the lookout for the best agreements to optimize your costs, apply a three-pronged strategy:<\/p>\n
[\/et_pb_text][et_pb_toggle title=”Strategic partner network” closed_toggle_background_color=”#ffffff” icon_color=”#645fa9″ open_icon_color=”#645fa9″ admin_label=”Bascule R\u00e9seau strat\u00e9gique de partenaires” module_class=”open-toggle-link custom-toggle” _builder_version=”4.27.4″ title_text_color=”#113852″ title_level=”h4″ title_font=”|on|||” title_font_size=”20″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”20px|30px|20px|30px” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”18″ title_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
- \n
- Preferred suppliers, especially in the United States (PPO), and elsewhere in the world<\/li>\n
- Reliable healthcare institutions and specialized clinics<\/li>\n
- Major international partners<\/li>\n<\/ul>\n
[\/et_pb_toggle][et_pb_toggle title=”Negotiation of multiple agreements” closed_toggle_background_color=”#ffffff” icon_color=”#645fa9″ open_icon_color=”#645fa9″ admin_label=”Bascule N\u00e9gociation d\u2019ententes multiples” module_class=”open-toggle-link custom-toggle” _builder_version=”4.27.4″ title_text_color=”#113852″ title_level=”h4″ title_font=”|on|||” title_font_size=”20″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”20px|30px|20px|30px” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”18″ title_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
Obtaining an optimal combination of rebates and discounts is key. That\u2019s why we negotiate agreements at many levels and with different stakeholders in our network.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Continuous performance analysis” closed_toggle_background_color=”#ffffff” icon_color=”#645fa9″ open_icon_color=”#645fa9″ admin_label=”Bascule Analyse continue de la performance” module_class=”open-toggle-link custom-toggle” _builder_version=”4.27.4″ title_text_color=”#113852″ title_level=”h4″ title_font=”|on|||” title_font_size=”20″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”20px|30px|20px|30px” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”18″ title_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
Minimizing costs in real time is also a priority and to succeed, we continually analyze the performance of each of our network partners.<\/p>\n
[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=”on” column_padding_mobile=”on” custom_padding_last_edited=”on|desktop” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”760px” custom_margin_tablet=”30px !important|||” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” custom_padding=”35px !important|||” custom_padding_tablet=”” custom_padding_phone=”” make_fullwidth=”off” use_custom_width=”on” width_unit=”on” custom_width_px=”760px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” custom_css_main_element=”background-image:url(‘\/wp-content\/uploads\/2016\/07\/bg_line_gray.gif’);||background-repeat:repeat-x;||background-size:auto;||background-position:center;” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Une gestion responsable de cas m\u00e9dicaux ” _builder_version=”4.27.4″ text_font_size=”28″ text_line_height=”1.1em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
Responsible\u00a0case management<\/strong><\/span><\/h3>\n
[\/et_pb_text][et_pb_text admin_label=”Texte” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||30px|” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
\nOur experienced intervention team works synergistically and proactively with all the other stakeholders of each case so as to ensure the well-being of your customers and the responsible management of your costs. Here are some of the principles that guide our decisions:<\/p>\n
[\/et_pb_text][et_pb_toggle title=”A well thought-out intervention plan for each hospitalization” closed_toggle_background_color=”#ffffff” icon_color=”#645fa9″ open_icon_color=”#645fa9″ admin_label=”Bascule Plan d\u2019intervention judicieux pour chaque hospitalisation ” _builder_version=”4.27.4″ title_text_color=”#113852″ title_level=”h4″ title_font=”|on|||” title_font_size=”20″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”20px|30px|20px|30px” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”18″ title_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” module_class=”custom-toggle” sticky_enabled=”0″]<\/p>\n
When a medical emergency occurs, we quickly establish a strategy with multiple scenarios so as to make the best decisions based on your insureds\u2019 evolving condition.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Ingenious repatriations” closed_toggle_background_color=”#ffffff” icon_color=”#645fa9″ open_icon_color=”#645fa9″ admin_label=”Bascule Rapatriements ing\u00e9nieux” _builder_version=”4.27.4″ title_text_color=”#113852″ title_level=”h4″ title_font=”|on|||” title_font_size=”20″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”20px|30px|20px|30px” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”18″ title_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” module_class=”custom-toggle” sticky_enabled=”0″]<\/p>\n
Our specialized intervention team orchestrates repatriations efficiently and creatively so as to reduce your costs while providing optimal safety for your customers.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Close relationship with attending doctors” closed_toggle_background_color=”#ffffff” icon_color=”#645fa9″ open_icon_color=”#645fa9″ admin_label=”Bascule Relation \u00e9troite avec les m\u00e9decins traitants” _builder_version=”4.27.4″ title_text_color=”#113852″ title_level=”h4″ title_font=”|on|||” title_font_size=”20″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”20px|30px|20px|30px” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”18″ title_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” module_class=”custom-toggle” sticky_enabled=”0″]<\/p>\n
Our doctors are central to our intervention team. In addition to working closely with attending doctors, they exercise a key influential role in medical and financial decision-making.<\/p>\n
[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=”on” column_padding_mobile=”on” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”760px” custom_margin_tablet=”30px !important|||” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” custom_padding=”35px !important|||” make_fullwidth=”off” use_custom_width=”on” width_unit=”on” custom_width_px=”760px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” custom_css_main_element=”background-image:url(‘\/wp-content\/uploads\/2016\/07\/bg_line_gray.gif’);||background-repeat:repeat-x;||background-size:auto;||background-position:center;” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Une gestion rigoureuse des r\u00e9clamations” _builder_version=”4.27.4″ text_font_size=”28″ text_line_height=”1.1em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
Rigorous\u00a0claims<\/strong><\/span> management<\/h3>\n
[\/et_pb_text][et_pb_text admin_label=”Texte” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||30px|” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
\nOur claims management team works closely with you and undertakes to examine each claim with the same attention thanks to a highly rigorous process:<\/p>\n
[\/et_pb_text][et_pb_toggle title=”Careful validation” closed_toggle_background_color=”#ffffff” icon_color=”#645fa9″ open_icon_color=”#645fa9″ admin_label=”Bascule Validation minutieuse” _builder_version=”4.27.4″ title_text_color=”#113852″ title_level=”h4″ title_font=”|on|||” title_font_size=”20″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”20px|30px|20px|30px” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”18″ title_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” module_class=”custom-toggle” sticky_enabled=”0″]<\/p>\n
Our examiners diligently check all the items in claim files.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Meticulous analysis” closed_toggle_background_color=”#ffffff” icon_color=”#645fa9″ open_icon_color=”#645fa9″ admin_label=”Bascule Analyse m\u00e9ticuleuse” _builder_version=”4.27.4″ title_text_color=”#113852″ title_level=”h4″ title_font=”|on|||” title_font_size=”20″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”20px|30px|20px|30px” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”18″ title_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” module_class=”custom-toggle” sticky_enabled=”0″]<\/p>\n
Our examiners carefully analyze questionnaires and medical reports in order to detect any non-compliance.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Efficient processing” closed_toggle_background_color=”#ffffff” icon_color=”#645fa9″ open_icon_color=”#645fa9″ admin_label=”Bascule Traitement efficace” _builder_version=”4.27.4″ title_text_color=”#113852″ title_level=”h4″ title_font=”|on|||” title_font_size=”20″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”20px|30px|20px|30px” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”18″ title_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” module_class=”custom-toggle” sticky_enabled=”0″]<\/p>\n
Sound case management optimizes the processing of payments for medical fees and eligible reimbursements.<\/p>\n
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\nThe ongoing improvement of your performance<\/strong> is one of our objectives. Our travel and medical assistance teams, including our doctors, may perform case reviews and recommand mesures to make managing your contract easier, limit your risks and control your costs.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=”off” column_padding_mobile=”on” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” custom_css_main_element=”background-image:url(‘\/wp-content\/uploads\/2016\/07\/bg_line_turquoise.gif’);||background-repeat:repeat-x;||background-size:auto;||background-position:center;” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.assistel.com\/wp-content\/uploads\/2016\/07\/assistance_voyage.png” align=”center” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” admin_label=”S\u00e9parateur avion” _builder_version=”4.16″ max_width=”135px” custom_css_main_element=”background-color:#fff;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” animation=”off” sticky=”off” always_center_on_mobile=”on” global_colors_info=”{}”]<\/p>\n
[\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=”off” column_padding_mobile=”on” _builder_version=”4.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″ width_phone=”50px” max_width=”875px” max_width_phone=”1280px” z_index_tablet=”0″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ background_pattern_horizontal_offset=”0px” background_pattern_vertical_offset=”0px” vertical_offset_tablet=”0″ vertical_offset_phone=”0″ horizontal_offset_tablet=”0″ horizontal_offset_phone=”0″ custom_padding=”|||” custom_padding_tablet=”|||” custom_padding_phone=”|||” background_color_gradient_direction_tablet=”180deg” background_color_gradient_direction_phone=”180deg” background_color_gradient_stops_tablet=”#2b87da 0%|#29c4a9 100%” background_color_gradient_stops_phone=”#2b87da 0%|#29c4a9 100%” background_image_width_tablet=”auto” background_image_width_phone=”auto” background_image_height_tablet=”auto” background_image_height_phone=”auto” background_horizontal_offset_tablet=”0px” background_horizontal_offset_phone=”0px” background_vertical_offset_tablet=”0px” background_vertical_offset_phone=”0px” background_pattern_style_tablet=”polka-dots” background_pattern_style_phone=”polka-dots” background_pattern_width_tablet=”auto” background_pattern_width_phone=”auto” background_pattern_height_tablet=”auto” background_pattern_height_phone=”auto” background_pattern_horizontal_offset_tablet=”0px” background_pattern_horizontal_offset_phone=”0px” background_pattern_vertical_offset_tablet=”0px” background_pattern_vertical_offset_phone=”0px” background_mask_style_tablet=”layer-blob” background_mask_style_phone=”layer-blob” background_mask_width_tablet=”auto” background_mask_width_phone=”auto” background_mask_height_tablet=”auto” background_mask_height_phone=”auto” background_mask_horizontal_offset_tablet=”0px” background_mask_horizontal_offset_phone=”0px” background_mask_vertical_offset_tablet=”0px” background_mask_vertical_offset_phone=”0px” z_index_tablet=”2″ z_index_phone=”2″ filter_hue_rotate_tablet=”0deg” filter_hue_rotate_phone=”0deg” filter_saturate_tablet=”100%” filter_saturate_phone=”100%” filter_brightness_tablet=”100%” filter_brightness_phone=”100%” filter_contrast_tablet=”100%” filter_contrast_phone=”100%” filter_invert_tablet=”0%” filter_invert_phone=”0%” filter_sepia_tablet=”0%” filter_sepia_phone=”0%” filter_opacity_tablet=”100%” filter_opacity_phone=”100%” filter_blur_tablet=”0px” filter_blur_phone=”0px” animation_duration_tablet=”1000ms” animation_duration_phone=”1000ms” animation_delay_tablet=”0ms” animation_delay_phone=”0ms” animation_intensity_slide_tablet=”50%” animation_intensity_slide_phone=”50%” animation_intensity_zoom_tablet=”50%” animation_intensity_zoom_phone=”50%” animation_intensity_flip_tablet=”50%” animation_intensity_flip_phone=”50%” animation_intensity_fold_tablet=”50%” animation_intensity_fold_phone=”50%” animation_intensity_roll_tablet=”50%” animation_intensity_roll_phone=”50%” animation_starting_opacity_tablet=”0%” animation_starting_opacity_phone=”0%” hover_transition_duration_tablet=”300ms” hover_transition_duration_phone=”300ms” hover_transition_delay_tablet=”0ms” hover_transition_delay_phone=”0ms” box_shadow_horizontal_tablet=”0px” box_shadow_horizontal_phone=”0px” box_shadow_vertical_tablet=”0px” box_shadow_vertical_phone=”0px” box_shadow_blur_tablet=”40px” box_shadow_blur_phone=”40px” box_shadow_spread_tablet=”0px” box_shadow_spread_phone=”0px” disabled=”%91object HTMLInputElement%93″ global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Une exp\u00e9rience que vos assur\u00e9s recommanderont!” _builder_version=”4.27.4″ text_font_size=”37″ text_line_height=”1em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” custom_margin_tablet=”||15px|” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” text_font_size_tablet=”” text_font_size_phone=”26″ text_font_size_last_edited=”on|phone” custom_css_main_element=”font-weight:100;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
An\u00a0experience<\/strong><\/span>\u00a0that your insureds will recommend
<\/h2>\n[\/et_pb_text][et_pb_text admin_label=”Texte” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
- \n
- Each moment of truth is an opportunity.<\/strong> We undertake to seize all opportunities during our travel insurance-related interventions to tangibly enhance the value for your insureds\u00a0\u2013\u00a0before departure, during the trip or when making a claim.<\/li>\n
- Each opportunity<\/strong> has the potential to generate a positive experience.<\/strong> Our teams of professionals assist your insureds and make every effort to generate a positive response during an unpleasant or emergency situation and provide a distinctive customer experience.<\/li>\n
- Each positive customer experience increases potential recommendations.\u00a0<\/strong>We know that listening to the voice of the customers is important. That is why we measure your insurance\u2019s net promoter score (NPS) by polling the insureds who used our travel assistance. This feedback is an important tool that helps improve your insureds\u2019 experience.<\/li>\n<\/ol>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ use_custom_gutter=”on” gutter_width=”1″ padding_mobile=”on” column_padding_mobile=”on” disabled_on=”on|on|on” admin_label=”Ancien 4 col” module_class=” et_pb_row_fullwidth et_pb_row_fullwidth et_pb_row_fullwidth” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_margin=”|0px||0px” custom_padding=”|0px !important|0px !important|0px !important” custom_css_main_element=”padding-left:0 !important;||padding-right:0 !important;” make_fullwidth=”on” use_custom_width=”off” width_unit=”on” disabled=”on” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Lien \u00c9quipe Assistance voyage” _builder_version=”4.16″ background_image=”https:\/\/www.assistel.com\/wp-content\/uploads\/2016\/09\/DSC_1460.jpg” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_css_main_element=”background-position: center;||background-size: cover;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
\n\t<\/a>\t\n\t\tAssistance voyage<\/span>\n\t<\/div>\n<\/div>\n\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Lien \u00e9quipe Assistance m\u00e9dicale” _builder_version=”4.16″ background_image=”https:\/\/www.assistel.com\/wp-content\/uploads\/2016\/09\/DSC_1216.jpg” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_css_main_element=”background-position: center;||background-size: cover;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
\n\t<\/a>\t\n\t\tAssistance m\u00e9dicale<\/span>\n\t<\/div>\n<\/div>\n\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Bloc \u00e9quipe R\u00e9clamations voyage” _builder_version=”4.16″ background_image=”https:\/\/www.assistel.com\/wp-content\/uploads\/2016\/09\/DSC_1964.jpg” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_css_main_element=”background-position: center;||background-size: cover;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
\n\t<\/a>\t\n\t\tR\u00e9clamations voyage<\/span>\n\t<\/div>\n<\/div>\n\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Bloc \u00e9quipe Services d\u2019assistance l\u00e9gale” _builder_version=”4.16″ background_image=”https:\/\/www.assistel.com\/wp-content\/uploads\/2016\/09\/DSC_1098.jpg” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_css_main_element=”background-position: center;||background-size: cover;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
\n\t<\/a>\t\n\t\tServices d'assistance juridique<\/span>\n\t<\/div>\n<\/div>\n\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”1″ padding_mobile=”on” column_padding_mobile=”on” disabled_on=”on|on|on” module_class=” et_pb_row_fullwidth” _builder_version=”4.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″ width=”100%” width_tablet=”” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|desktop” custom_margin=”|0px||0px” custom_padding=”|0px !important|0px !important|0px !important” z_index_tablet=”0″ custom_css_main_element=”padding-left:0 !important;||padding-right:0 !important;” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” disabled=”on” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Lien \u00c9quipe Assistance voyage” _builder_version=”4.16″ background_image=”https:\/\/www.assistel.com\/wp-content\/uploads\/2016\/09\/DSC_1460.jpg” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_css_main_element=”background-position: center;||background-size: cover;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
\n\t<\/a>\t\n\t\tTravel assistance<\/span>\n\t<\/div>\n<\/div>\n\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Lien \u00e9quipe Assistance m\u00e9dicale” _builder_version=”4.16″ background_image=”https:\/\/www.assistel.com\/wp-content\/uploads\/2016\/09\/DSC_1216.jpg” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_css_main_element=”background-position: center;||background-size: cover;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
\n\t<\/a>\t - Each opportunity<\/strong> has the potential to generate a positive experience.<\/strong> Our teams of professionals assist your insureds and make every effort to generate a positive response during an unpleasant or emergency situation and provide a distinctive customer experience.<\/li>\n
- Each moment of truth is an opportunity.<\/strong> We undertake to seize all opportunities during our travel insurance-related interventions to tangibly enhance the value for your insureds\u00a0\u2013\u00a0before departure, during the trip or when making a claim.<\/li>\n