Assistel attends the ADPQ national road assistance conference.

As a major provider of roadside assistance services, Assistel participated in the Salon National de l’Association des Professionnels du Dépannage du Québec (ADPQ national road assistance conference), which was held from September 22 to 24, 2016 in Drummondville. This major industry event was an opportunity to strengthen our business relationship with our numerous partners who are association members, and to further expand our supplier network.

Our success depends on the quality of our service and on the relationships we maintain with our suppliers, particularly with the tow trucks we dispatch to wherever breakdowns are. This is why it is so important for us to manage our network actively and to have regular conversations with our local suppliers. The Salon is a perfect opportunity for us to meet with them all under one roof!

The person responsible for managing our network of providers, Yves Marticotte, as well as the Roadside Assistance service Manager, Mélanie Lévesque, met with many of our current partners to give and receive feedback, with the aim of continuously improving our customers’ experience. They also took the time to explore new business opportunities by building relationships with new collaborators.